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Return & Fraud Policies
Return & Fraud Policies
Return Policy
For sanitary reasons and our commitment to quality, we do not accept returns or issue refunds unless your order was lost or damaged in shipping. If you feel that we haven't been upfront and fair, let us know at via chat in the bottom right or via email at help@geologie.com
Fraud Policy
We hate to have to say this, as it only impacts a small percentage of our customers, but due to the rise of charge back fraud, also known as friendly fraud, we are forced to open an investigation into every credit card charge dispute. If you're thinking of filing a credit card dispute, reach out to us via chat in the bottom right or via email at help@geologie.com. It's the easiest and fastest way to resolve the matter.
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